Free Shipping Worldwide! 10% off all synthetic lace front wigs. Coupon Code: NEW10.

Exchange Policy

What wigs can be exchanged?
ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, no altered, etc.) can be exchanged.

How to exchange the wig?
Normally the wig with intact lace can be exchanged, but we need to check whether the wig is complete. To help you exchange the wig, please contact our customer service and follow the guide, otherwise we will not be responsible for any loss!

Attention please:
1. Please return the wig within 7 days from delivery date and no item(s) can be excnaged for more than 7 days.
2. Customers can enjoy one time free exchange(Return postage is still on buyer). Any price difference of the exchange wig should be paid by customers. Promotional codes can not be applied to exchanges.
3. 20% handling fee for the 2nd exchange. 50% for the 3rd exchange. More than 3 times’ exchange request will be rejected.
4. Tracking number of the returned package needs to be provided within 7 days from the day we give you the return address. After 7 days we will assume that the product is satisfactory and no exchange is accepted.

Note: Please do not send items to the address given on the shipping package. It's not our return address, otherwise it will affect your return process. For those self-return or self-exchange without our authorization, our customer service have the right to refuse the returned item(s).